Embrace change, take risks, and disrupt yourself

Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the challenges facing the banking industry. Featuring some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

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Building a Culture of Innovation in Times of Crisis

The outbreak of the COVID-19 posed great challenges to the global economy and people’s daily lives, and has had far-reaching consequences beyond the spread of the disease. It has changed the way consumers perform transactions and engage with friends, family and organizations.

At the same time, the pandemic was the foundation for increased creativity and innovation. In the banking industry, we have seen new products developed, new ways of engaging emerge and traditional services transformed for a new digital era.

To discuss the findings of our Retail Banking Innovation 2020 Digital Banking Report report, we are joined by Sanat Rao, Chief Business Officer and Global Head of Infosys Finacle, the sponsor of the report.

In this episode, we discuss this year’s findings and the ramifications for financial institutions in the future.

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How Will Banking Evolve as We Enter 2021?

Banking Transformed
Jim Eckenrode, managing director of the Deloitte Center for Financial Services, discusses how the financial services industry adjusted to the impact of the pandemic, and what the outlook for the industry will be in 2021 and beyond.
Listen to How Will Banking Evolve as We Enter 2021?

Closing the Gender Gap in Banking and Fintech

Banking Transformed
Neha Mehta, founder of Femtech Partners, discusses some of the challenges women face in getting an equal opportunity for funding, having a seat at the management table, working at start-ups, and having the ability to create solutions geared to the female market.
Listen to Closing the Gender Gap in Banking and Fintech

Delighting Customers by Removing Friction from Banking

Banking Transformed
Author Roger Dooley shares how behavioral science can help identify and eliminate the friction that can destroy a customer experience.
Listen to Delighting Customers by Removing Friction from Banking

Banking Can't Ignore The GenZ Potential

Banking Transformed
Jason Dorsey, president of the Center for Generational Kinetics and the foremost leader in the understanding of the Gen Z consumer, shares insights from his most recent global research that is featured in his new book, Zconomy, How Gen Z Will Change the Future of Business – And What to Do About It.
Listen to Banking Can't Ignore The GenZ Potential

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