Embrace change, take risks, and disrupt yourself

Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the challenges facing the banking industry. Featuring some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

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Building One to One Digital Relationships

It is imperative to build and maintain a customer-centric business during periods of digital transformation. To accomplish this, firms must focus on the customer experience, leveraging corporate culture, strategy, technology, and data analytics. Which firms are the best at being able to accomplish this objective? Which firms are failing to live up to customer expectations … and why?

In this episode, world renowned bestselling author and customer experience guru Don Peppers shares his insights on what is needed to be a customer-focused leader in a digital world. He also looks back 25 years and discusses how the lessons from his first book, ‘The One to One Future’ still apply today.

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The Future of Payments is Fast, Seamless, Safe and Embedded

Banking Transformed
Mike Cook, global payments leader at IBM, discusses how legacy financial institutions can keep pace with a new generation of providers.
Listen to The Future of Payments is Fast, Seamless, Safe and Embedded

What Defines a Digital Banking Winner?

Banking Transformed
Daniel Latimore, chief research officer for Celent, discusses the ways leading financial institutions are differentiating themselves with innovation.
Listen to What Defines a Digital Banking Winner?

The History of Fintech Transformation

Banking Transformed
Shamir Karkal, Founder & CEO of Sila, discusses how innovation in the banking industry has changed since the early days of Simple.
Listen to The History of Fintech Transformation

The Importance of Global Payments Functionality

Banking Transformed
Stephen Kuhl, Managing Director – Financial Institutions and Strategic Partnerships for Western Union Business Solutions, discusses why offering international payment services can be a game-changer, how to overcome hurdles, and what action steps every community bank and credit union must take right now.
Listen to The Importance of Global Payments Functionality