Embrace change, take risks, and disrupt yourself

Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the challenges facing the banking industry. Featuring some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

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Building One to One Digital Relationships

It is imperative to build and maintain a customer-centric business during periods of digital transformation. To accomplish this, firms must focus on the customer experience, leveraging corporate culture, strategy, technology, and data analytics. Which firms are the best at being able to accomplish this objective? Which firms are failing to live up to customer expectations … and why?

In this episode, world renowned bestselling author and customer experience guru Don Peppers shares his insights on what is needed to be a customer-focused leader in a digital world. He also looks back 25 years and discusses how the lessons from his first book, ‘The One to One Future’ still apply today.

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5 Keys to a Successful Data-Driven Strategy in Banking

Banking Transformed
Jason White and Mark Leher discuss the development and execution of a truly transformational data-driven business strategy for financial institutions.
Listen to 5 Keys to a Successful Data-Driven Strategy in Banking

Smaller Banks Risk Losing Digital Customers

Banking Transformed
Craig McLaughlin discusses the results of the Harris research and provides insights into how smaller organizations must respond to the digital experience.
Listen to Smaller Banks Risk Losing Digital Customers

The Need to Create Differentiated Digital Banking Experiences

Banking Transformed
Lane Martin discusses the challenges firms face in putting a digital strategy in place, and the path to an effective and attractive digital platform.
Listen to The Need to Create Differentiated Digital Banking Experiences

Buy Now, Pay Later: A Digital Solution to an Age Old Problem

Banking Transformed
Greg Lisiewski discusses the marketplace opportunities of the BNPL solution and how this can be a win-win-win for all parties involved.
Listen to Buy Now, Pay Later: A Digital Solution to an Age Old Problem