Embrace change, take risks, and disrupt yourself

Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the challenges facing the banking industry. Featuring some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

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Building Personalized Engagement Across Customer Lifecycles

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Navigating the Future of Hybrid Cloud in Finance

Banking Transformed
In this episode, the Banking Transformed podcast is at Sibos 2023 in Toronto, Ontario where we are joined by Judith Pinto and Prakash Pattni from ...
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Engaging Gen Z - Crafting a New Era of Digital Banking

Banking Transformed
Brendan Coughlin, Vice Chairman and Head of Consumer Banking at Citizens, discusses how banks can connect with and build loyalty among the emergin...
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Embedded Banking: The Imperative Transformation for Digital Success

Banking Transformed
Shanker Ramamurthy, Global Managing Partner Banking & Financial Markets, IBM Consulting, discusses the key findings from IBM's latest research on ...
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Customer Success Principles to Improve Your Customer Effort Score (CES)

Banking Transformed
Wayne McCulloch, Chief Customer Officer at Alkami Technology and the author of the best-selling book, “The Seven Pillars of Customer Success”, exp...
Listen to Customer Success Principles to Improve Your Customer Effort Score (CES)