Embrace change, take risks, and disrupt yourself

Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the challenges facing the banking industry. Featuring some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

Listen on Apple Podcasts Listen on Spotify Listen on Pandora

COVID-19 Impact on Future of Retail Banking

The COVID-19 pandemic is the most serious challenge to retail banking in almost a century. Retail banks have had to rethink distribution, support government relief programs and manage remote workforces, all while trying to meet consumer expectations during a period of household-level economic uncertainty.

These challenges are only the tip of the iceberg, however, as the economic fallout and the redefined structure of the financial services ecosystem are beginning to emerge. It is clear that the ‘new normal’ in retail banking will be far different than we ever imagined only a few months ago.

We are fortunate to get an exclusive interview with Richard Hunt, president and CEO of the Consumer Bankers Association (CBA). Since his appointment in 2009, Hunt has helped to navigate the banking industry through a period of unprecedented change. In this episode, Hunt provides his perspectives for the future of retail banking during a period of tremendous uncertainty.

Recent Episodes

View All

How to Win in the Experience Economy

Banking Transformed
Jim Gilmore is the coauthor, along with Joe Pine, of one of the best business books of the 20th century, "The Experience Economy". Jim shares examples of how executives from any industry can set themselves apart from the competition be creating personalized and transformative experiences.
Listen to How to Win in the Experience Economy

What's Next: 2021 Banking and Fintech Trends to Watch

Banking Transformed
Ron Shevlin, the Managing Director of Fintech Research at Cornerstone Advisors, gives his perspective on the future of banking and fintech.
Listen to What's Next: 2021 Banking and Fintech Trends to Watch

How to Build the Best Mobile Banking App

Banking Transformed
Mark Donohue, founder and CEO of Hong Kong-based iSky Research, discusses what makes a mobile banking leader, given the insight Mark has from monitoring hundreds of banks globally on functionality and user experience.
Listen to How to Build the Best Mobile Banking App

Keys to Successful Leadership in the Future

Banking Transformed
Jacob Morgan, futurist, TED speaker and best-selling author of 4 books including his newest book, The Future Leader, shares insights from his in-depth research on how leadership is changing, what leadership is going to look like in the future, and what we need to do now to be future-ready leaders.
Listen to Keys to Successful Leadership in the Future