Embrace change, take risks, and disrupt yourself

Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the challenges facing the banking industry. Featuring some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

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How to Build the Best Mobile Banking App

Mobile banking usage is rising quicker than ever as a result of the pandemic. With close to 50% of consumers stating that mobile is a top-three factor that determines their choice of financial institutions (after fees), it is imperative that banks offer mobile features that consumers value most.

However, it is not enough to just enable mobile banking capabilities. Banks must also remove friction and provide the user experience that consumers desire as well.

The guest for the show is Mark Donohue, founder and CEO of Hong Kong-based iSky Research. In this episode, Mark discusses what makes a mobile banking leader, given the insight Mark has from monitoring hundreds of banks globally on functionality and user experience.



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Payments Innovation Drives Growth at American Express

Banking Transformed
Luke Gebb, executive vice president of Amex Digital Labs, discusses the massive changes that have occurred in the payments marketplace since the pandemic and the ways Amex has responded to these changes.
Listen to Payments Innovation Drives Growth at American Express

Technology Drives the Customer Experience at Chase

Banking Transformed
Rohan Amin, Chief Product Officer and Gill Haus, Chief Information Officer of Chase, discusses the acceleration of change that has occurred in the past two years and the ways Chase has navigated the pandemic.
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Open Banking is the Foundation for Digital Transformation

Banking Transformed
Pinar Ozcan discusses how open banking is a catalyst for reinvention in the banking sector.
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U.S. Bank: A Case Study in Digital Banking Transformation Success

Banking Transformed
Dominic Venturo, senior executive vice president and chief digital officer at U.S. Bank, discusses how important leadership and culture are to the success of digital transformation at banks and credit unions.
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