Embrace change, take risks, and disrupt yourself

Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the challenges facing the banking industry. Featuring some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

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Improving Customer Experiences With Alternative Data

In order to survive in an increasingly competitive market, financial organizations must be able to correctly identify consumers to streamline the account opening and credit application processes. This includes those with limited profiles, which has long been a shortcoming of the banking industry.

It’s important that organizations use new sources of data to combat fraud and improve the customer experience for all consumers, expanding the availability of banking services for a broader population.

We are fortunate to have Zac Cohen, COO of Trulioo, a global identity verification company, on the show. Zac discusses how alternative data can be used to provide stronger digital identities and provide credit and other services to the previously underserved markets.

Recent Episodes

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Payments Innovation Drives Growth at American Express

Banking Transformed
Luke Gebb, executive vice president of Amex Digital Labs, discusses the massive changes that have occurred in the payments marketplace since the pandemic and the ways Amex has responded to these changes.
Listen to Payments Innovation Drives Growth at American Express

Technology Drives the Customer Experience at Chase

Banking Transformed
Rohan Amin, Chief Product Officer and Gill Haus, Chief Information Officer of Chase, discusses the acceleration of change that has occurred in the past two years and the ways Chase has navigated the pandemic.
Listen to Technology Drives the Customer Experience at Chase

Open Banking is the Foundation for Digital Transformation

Banking Transformed
Pinar Ozcan discusses how open banking is a catalyst for reinvention in the banking sector.
Listen to Open Banking is the Foundation for Digital Transformation

U.S. Bank: A Case Study in Digital Banking Transformation Success

Banking Transformed
Dominic Venturo, senior executive vice president and chief digital officer at U.S. Bank, discusses how important leadership and culture are to the success of digital transformation at banks and credit unions.
Listen to U.S. Bank: A Case Study in Digital Banking Transformation Success