Embrace change, take risks, and disrupt yourself

Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the challenges facing the banking industry. Featuring some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

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Supporting Customer Journeys With Data, AI and Better Engagement

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Engaging Gen Z - Crafting a New Era of Digital Banking

Banking Transformed
Brendan Coughlin, Vice Chairman and Head of Consumer Banking at Citizens, discusses how banks can connect with and build loyalty among the emergin...
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Embedded Banking: The Imperative Transformation for Digital Success

Banking Transformed
Shanker Ramamurthy, Global Managing Partner Banking & Financial Markets, IBM Consulting, discusses the key findings from IBM's latest research on ...
Listen to Embedded Banking: The Imperative Transformation for Digital Success

Customer Success Principles to Improve Your Customer Effort Score (CES)

Banking Transformed
Wayne McCulloch, Chief Customer Officer at Alkami Technology and the author of the best-selling book, “The Seven Pillars of Customer Success”, exp...
Listen to Customer Success Principles to Improve Your Customer Effort Score (CES)

Leadership Journey: From Legacy Bank to Fintech Foundry

Banking Transformed
Rakefet Russak-Aminoach, a trailblazer in digital banking innovation, sheds light on the strategies that enable fintech firms to navigate changing...
Listen to Leadership Journey: From Legacy Bank to Fintech Foundry