Embrace change, take risks, and disrupt yourself

Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the challenges facing the banking industry. Featuring some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

Listen on Apple Podcasts Listen on Spotify Listen on Pandora

Tinkoff: Russia’s Challenger Bank of the Future

Founded in 2006, Tinkoff is Russia’s largest online challenger bank offering a huge range of services, including mobile personal and business accounts, investment and insurance products, as well as being Russia’s second-largest issuer of credit cards.

Tinkoff has also diversified into non-financial services, including travel, ticketing and bookings services — all available through its lifestyle super app. This expansive array of services has led to profits of over $500 million in 2019, with a current customer base of more than 12 million customers.

Tinkoff consistently wins awards as the best digital-only bank, serving customers remotely via online channels and a cloud-based call center. TCS group also has a proprietary nationwide network of representatives.

Our guest for the show is Oliver Hughes, CEO of Tinkoff. In this episode, we discuss how the combination of an innovative business model, a strong team and a recognized brand can yield success anywhere in the world.



Episode Sponsor: Microsoft:

See how Microsoft can help to unlock new opportunities at speed through innovative business models, deliver differentiated customer experiences across channels, products and services, and redefine new ways of working.

More at Microsoft.com/financialservices


Recent Episodes

View All

Payments Innovation Drives Growth at American Express

Banking Transformed
Luke Gebb, executive vice president of Amex Digital Labs, discusses the massive changes that have occurred in the payments marketplace since the pandemic and the ways Amex has responded to these changes.
Listen to Payments Innovation Drives Growth at American Express

Technology Drives the Customer Experience at Chase

Banking Transformed
Rohan Amin, Chief Product Officer and Gill Haus, Chief Information Officer of Chase, discusses the acceleration of change that has occurred in the past two years and the ways Chase has navigated the pandemic.
Listen to Technology Drives the Customer Experience at Chase

Open Banking is the Foundation for Digital Transformation

Banking Transformed
Pinar Ozcan discusses how open banking is a catalyst for reinvention in the banking sector.
Listen to Open Banking is the Foundation for Digital Transformation

U.S. Bank: A Case Study in Digital Banking Transformation Success

Banking Transformed
Dominic Venturo, senior executive vice president and chief digital officer at U.S. Bank, discusses how important leadership and culture are to the success of digital transformation at banks and credit unions.
Listen to U.S. Bank: A Case Study in Digital Banking Transformation Success