Embrace change, take risks, and disrupt yourself

Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the challenges facing the banking industry. Featuring some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

Listen on Apple Podcasts Listen on Spotify Listen on Pandora

Tinkoff: Russia’s Challenger Bank of the Future

Founded in 2006, Tinkoff is Russia’s largest online challenger bank offering a huge range of services, including mobile personal and business accounts, investment and insurance products, as well as being Russia’s second-largest issuer of credit cards.

Tinkoff has also diversified into non-financial services, including travel, ticketing and bookings services — all available through its lifestyle super app. This expansive array of services has led to profits of over $500 million in 2019, with a current customer base of more than 12 million customers.

Tinkoff consistently wins awards as the best digital-only bank, serving customers remotely via online channels and a cloud-based call center. TCS group also has a proprietary nationwide network of representatives.

Our guest for the show is Oliver Hughes, CEO of Tinkoff. In this episode, we discuss how the combination of an innovative business model, a strong team and a recognized brand can yield success anywhere in the world.



Episode Sponsor: Microsoft:

See how Microsoft can help to unlock new opportunities at speed through innovative business models, deliver differentiated customer experiences across channels, products and services, and redefine new ways of working.

More at Microsoft.com/financialservices


Recent Episodes

View All

Be Prepared for the Engagement Banking Revolution

Banking Transformed
Jouk Pleiter, Founder and Chief Executive Officer at Backbase, discusses how to win customers – for life – in the new era of embedded banking....
Listen to Be Prepared for the Engagement Banking Revolution

From Personalization to Profits in Banking

Banking Transformed
Jim Stapleton, Senior Vice President at Epsilon, shares how banks and credit unions can deepen relationships by understanding customer behaviors a...
Listen to From Personalization to Profits in Banking

An Inside Look into Morgan Stanley’s Evolving Brand Strategy

Banking Transformed
Alice Milligan, the CMO of Morgan Stanley, discusses her career journey, the global brand strategy of Morgan Stanley, and how data and analytics i...
Listen to An Inside Look into Morgan Stanley’s Evolving Brand Strategy

WeBank: A Model for the Future of Digital Banking

Banking Transformed
Henry Ma, executive vice president and CIO of WeBank, discusses WeBank’s mission of delivering financial inclusion at scale by leveraging AI, bloc...
Listen to WeBank: A Model for the Future of Digital Banking