Innovation and Futurology for Recruiting

The world’s most popular interview-based podcast for senior talent acquisition and HR professionals. Guests are thought leaders and practitioners, many of whom have global reputations for innovation.

Listen on Apple Podcasts Listen on Spotify Listen on Pandora

Ep 264: Design Thinking

| E:264

Contact: [email protected]

Despite years of discussion and many excellent initiatives to attempt to fix the issue, recruiting still has an experience problem. As talent acquisition leaders around the world re-evaluate their strategies moving forward, incorporating design principles into the reimagining of experiences, services and processes is something that will bring considerable competitive advantage.

My guest this week is best selling author and speaker, Scott Berkun. I've been a fan of Scott’s work for a really long time and his new book "How Design Makes The World" is a fantastic introduction to design principles and thinking. It was great to hear Scott talk about the book and also share his thoughts on fixing the recruiting experience problem.

In the interview, we discuss:

• What makes something well designed and why it is essential not to take things at face value

• Thinking the actual problem you want to solve

• Design thinking versus design doing

• Design principles in organisational and service design

• The mismatch between candidate wants, and recruiter wants

• Applying design knowledge to solve recruiting's service design issues

• Scott’s favourite story from the book and how it illustrates the hidden forces that often sit behind design choices

Subscribe to this podcast in Apple Podcasts

Recent Episodes

View All

Ep 335: Neurodiversity

| E:335
Back in 2019, I interviewed Theo Smith about Neurodiversity at work.
Listen to Ep 335: Neurodiversity

Round Up February 2021

Round up is the monthly show on The Recruiting Future Podcast channel that highlights episodes you may have missed and gives you my take on some of the key learnings from the guests.
Listen to Round Up February 2021

Ep 334: Fair AI

The number of talent acquisition technology solutions offering AI continues to grow exponentially. However, we must look at AI's role in recruiting through a critical lens to ensure transparency and that technologies are fair and ethical. If AI is being used to improve the candidate experience and remove bias, how do we make sure it isn't actually making things worse.
Listen to Ep 334: Fair AI

Talent Watch: Learning & Performance

As regular listeners will know, I often collaborate with HR Technology Analyst Mervyn Dinnen to produce research reports on various aspects of talent technology.
Listen to Talent Watch: Learning & Performance