Embrace change, take risks, and disrupt yourself

Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the challenges facing the banking industry. Featuring some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

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Challenger Bank Grows by Supporting Financial Inclusion

Most traditional banks were unprepared for the flight to digital that occurred due to COVID-19. Mobile-only challenger bank Current has seen customer growth skyrocket during the pandemic, appealing to lower-wage earners who don’t want to worry about minimum balances or overdraft fees.

Serving over 1 million active users and projected to double in size by the end of the year, Current serves a sweet spot of workers who live paycheck to paycheck and previously frequented very expensive check cashing facilities or risked paying penalty fees at traditional banks.

We caught up with Stuart Sopp, founder and CEO of Current, and previous Wall Street trader, to discuss the strategy of lowering the barriers for financial inclusion to a growing demographic of younger, lower paid consumers who want hassle-free basic banking services. In the episode, Stuart discusses how the pandemic served as a launch pad for the challenger bank and how to differentiate a challenger bank in a crowded marketplace.

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The Power of Social Media Influencers in Banking

Banking Transformed
Elma Beganovich, one of the co-founding sisters of New York-based A&E, a digital agency with a powerful portfolio of Fortune 500 companies, discuss how financial institutions of all sizes can benefit from influencer marketing and how to implement a stronger social strategy.
Listen to The Power of Social Media Influencers in Banking

COVID-19 Provides Wake-Up Call for Cloud Banking

Banking Transformed
Tom Eck, Global Chief Technology Officer at IBM and Spiros Margaris, Venture Capitalist and Founder of margaris ventures, discuss how cloud computing fits into the entire digital transformation journey and why cloud computing is more than just a new technology.
Listen to COVID-19 Provides Wake-Up Call for Cloud Banking

What Makes Navy Federal a Perennial CX Leader?

Banking Transformed
Harley Manning, vice president and research director for Forrester’s customer experience practice and Pam Piligian, SVP of marketing and communications from Navy Federal Credit Union, discuss how the pandemic has changed CX in banking and how Navy Federal Credit Union continues to deliver industry leading customer experiences.
Listen to What Makes Navy Federal a Perennial CX Leader?

CaixaBank: Innovation Drives Digital Transformation

Banking Transformed
Benjami Puigdevall, long time veteran at CaixaBank and current CEO of imagin, discusses digital transformation at CaixaBank, the importance of an innovation culture and the development of imagin.
Listen to CaixaBank: Innovation Drives Digital Transformation

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