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FIsionaries

The FIsionaries Podcast, sponsored by Alkami Technology Inc., shines a light on financial institutions (FIs) at the bleeding edge of digital transformation. The podcast, hosted by Jim Marous, features banks and credit unions sharing lessons learned from their digital transformation journeys as well as insights from fintech partners and other industry thought leaders. Each episode will provide regional and community banks and credit unions with insights, tips and tricks to elevate their digital banking game.

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State Bank of Texas Pursuit of Frictionless Banking

Fisionaries
Jim Marous and John Hutcherson of State Bank of Texas discuss how streamlining back-office operations and modernizing digital workflows can elimin...
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How an Unconventional CEO Is Rebuilding Red Rocks Credit Union

Fisionaries
Jim Marous talks with Darius Wise of Red Rocks Credit Union about how his unconventional background as a pastor fueled a purpose-driven digital tr...
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Colony Bank’s Digital Communications Playbook

Fisionaries
Jeffrey Wright of Colony Bank explains how community banks can leverage data, automation, and real-time insights to build digital trust and delive...
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How First US Community Credit Union Is Driving Digital Growth

Fisionaries
Jim Marous discusses how First US Community Credit Union "punches above its weight" by prioritizing member experience, data-driven engagement, and...
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88% Digital with Zero Silos: Belco's Omnichannel Playbook

Fisionaries
In this episode of FIsionaries™, Jim Marous talks with Brittany Bollinger, Digital Banking Analyst, and Heather Cluck, Director of Product Strateg...
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How OnPath Credit Union Turned a Merger into a Digital Growth Engine

Fisionaries
Jared Freeman, CEO of OnPath Credit Union, shares how OnPath leveraged data to deepen member relationships, chose technology partnerships that ali...
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From Data to Delight: Building an Exceptional CX Journey

Fisionaries
On this episode of FIsionaries, Jared Barr, Chief Experience Officer at Grow Financial Federal Credit Union, explores how one institution is meeti...
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How Trustmark Bank is Combining Human + Digital in Treasury Management

Fisionaries
In this episode of the FIsionaries Podcast at Co:lab 2025, Ryan Hill, First Vice President and Product Director of Corporate Treasury Services at ...
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How American Eagle FCU Improves the Financial Wellness of Members

Fisionaries
In this episode of the FIsionaries Podcast from Co:lab 2025, Pamela Villanova, SVP of Digital Services, and Mari Gadlin, Director of Digital Banki...
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Mountain America's Member-Centric Digital Evolution

Fisionaries
James Hilton, VP of Product Management for Digital Solutions, and Jesse Evenson, Director of Quality and Site Reliability, from Mountain America C...
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NASA Federal's Formula for Digital Transformation Success

Fisionaries
In this episode of the FIsionaries Podcast from Co:lab 2025, Liam Petraska, Digital Banking Manager at NASA Federal Credit Union, shares the remar...
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From Seasonal Marketing to Timely Member Solutions at 3Rivers Federal Credit Union

Fisionaries
Chad Gramling, AVP of Business Intelligence at 3Rivers Federal Credit Union, shares how the Indiana-based credit union transformed its marketing s...
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Meaningful Banking Innovation at First Fidelity Bank

Fisionaries
John Symcox, SVP and Chief Innovation Officer at First Fidelity Bank, shares how the $2.7B community bank has scaled innovation in treasury and co...
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How Capital Credit Union Uses Data to Drive Personalized Growth

Fisionaries
Steve Zich, Chief Marketing Officer of Capital Credit Union, shares Capital’s successful integration of advanced analytics with traditional relati...
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The Power of Member-Driven Innovation at Apple FCU

Fisionaries
David Gorham, VP of Digital Solutions, Rebecca Forsberg, Director of Enterprise Application Support and Salinna Reel, Director of Digital Product ...
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Building a Digital-First Bank to Serve the Needs of Underserved Communities

Fisionaries
Grace Pace from Quontic Bank shares how Quontic has leveraged a digital first strategy to establish a nationwide presence, and some of the innovat...
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How to Leverage Advanced Developer Tools to Drive Growth

Fisionaries
Chad Rogers and Jeramey Litzman from Connexus Credit Union discuss the unique approaches to onboarding, channel strategy, and acquisition Connexus...
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Leveraging Data to Enhance the Customer Experience

Fisionaries
Amy Driscoll, Digital Services Analyst at Kennebec Savings Bank, provides a perspective on building a modern digital platform leveraging data and ...
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Becoming a Leader in the Commercial Banking Marketplace

Fisionaries
Matt Singleton, VP of payment and business solutions at Star Financial Bank, shares how, despite having a modest size, it is not impossible to hav...
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A Credit Union's Journey to a Modern Core System

Fisionaries
Amy Krasikov, Vice President of Digital Experience at Raiz Federal Credit Union, provides an inside look into their extensive overhaul of both the...
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Combining Data, Modern Technology and a Strong Mission to Innovate & Grow

Fisionaries
Luis Cruz, Chief Information Officer at Educational Federal Credit Union, unveils how EdFed Credit Union is successfully navigating an increasingl...
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Air Force FCU’s Digital Transformation Flies High

Fisionaries
Greg Barnes, Chief Operations Officer, and Abigail Riesner, Manager of Digital Solutions at the Air Force FCU, offer an insider’s perspective on t...
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Leading with AI, Technology, Insight and Empathy

Fisionaries
Marcus Manning, CIO of Smart Financial Credit Union, believes that people, process, and technology are the three pillars to success. In this episo...
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Leveraging The Scalability of Modern Technology

Fisionaries
Tim Ferrio, CTO of Team One Credit Union, explores the unique opportunities and challenges smaller credit unions face in keeping pace with digital...
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Being the ‘Best’ Starts with People and Culture

Fisionaries
In our FIsionaries Podcast conversation with senior executives from Nymeo, we shed light on the mosaic of decisions, innovations, and leadership m...
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Veridian Drives Innovation with Early FedNow Adoption

Fisionaries
Colin Eagan, Real-Time Payment Administrator, and Amy Faley, Manager of ACH at Veridian, discuss their journey to fast payments and Veridian’s mot...
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Trailblazing Excellence: The Corning Credit Union's Success Story

Fisionaries
Mark Hufnagel, Senior Vice President and Chief Information Officer at Corning Credit Union, delves into the remarkable journey that has led Cornin...
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The Compelling Case for Investing in Fintechs

Fisionaries
April Clobes, President and CEO of the Reseda Group and MSUFCU, discusses the strategic advantage of investing in new technologies and fintech sol...
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Achieving Market Leading Growth During Challenging Times

Fisionaries
Jason MacDonald, SVP & Chief Information Officer, Keesler Federal Credit Union, discusses the many ways Keesler Federal Credit Union has achieved ...
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Supporting Underserved Communities with Multilingual Solutions

Fisionaries
Corlinda Wooden, SVP/Chief Retail Officer at Unitus Community Credit Union, discusses how committing to embrace underserve communities has resulte...
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The Power of Core Values at a Community Financial Institution

Fisionaries
Ashley Simmons, Director of Digital Experience at cPort Credit Union, discusses how cPort uses five core values as a guide to stand out in a crowd...
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Innovating by Creating Better Customer and Employee Experiences

Fisionaries
Luke Labbe, President of the $325 million PeoplesChoice Credit Union in Maine, discusses how PeoplesChoice continues to invest in digital technolo...
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Innovation Beyond Geographic Borders

Fisionaries
John Blizzard, President and CEO of $800 million Seattle Bank, discusses how a community bank can support an innovative culture across an organiza...
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Premier Bank: Transformation Begins and Ends with a Digital Culture

Fisionaries
Varun Chandhok, EVP and CIO and Kathy Bushway, Chief Marketing Officer at Premier Bank, discuss how Premier Bank brings the best in digital bankin...
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Webster Bank: Digital Transformation During a Core Conversion

Fisionaries
Matthew Smith, Chief Digital Banking Officer and Head of Enterprise Product, Marketing, and Transformation at Webster Bank, discusses how Webster ...
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Reimagining Legacy Business Models at Coastal Bank

Fisionaries
Curt Queyrouze, President, Coastal Community Bank, discusses how a $3.2 billion bank in Everett, Washington is rethinking the products and service...
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Challenging the Status Quo at Quorum Federal Credit Union

Fisionaries
Jeffrey Pachter, President and CEO at Quorum Federal Credit Union, shares how innovation at Quorum never stops – and why status quo is not accepta...
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A Strong Workplace Culture Generates Bottom Line Results

Fisionaries | S:1 E:4
My guest on the FIsionaries podcast is Jordan Lehrman, Chief Technology Officer, iQ Credit Union, a $2B asset financial institution serving the Pa...
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How a Data-Led Culture Transforms the Customer Journey

Fisionaries | S:1 E:3
Today's guest is Matthew Teoli, VP of Digital Channels at the Florida Credit Union in Gainsville Florida and he shares how data can personalize ba...
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The Power of Data at a Community Financial Institution

Fisionaries | S:1 E:2
This podcast series shines a light on financial institutions at the cutting edge of digital transformation. This episode features Leeah Webb and E...
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Enhancing the Customer Journey with an Innovation and Transformation Culture

Fisionaries | S:1 E:1
Today's guests are Raphael Reznek, CTO and Samantha Pause, CMO at Mascoma Bank and we discuss how to support an enhanced customer journey with an ...
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